Who do I contact for help?
For anything related to content or design: If you have any issues with the contant or operation of this site, and I'll do my best to address the. This includes design issues, browser compatibility issues, broken links or other technical problems, or anything to do with the videos or photos you see on the site. I can't please everybody, but if you have concerns about anything you see, let me know.
Membership and Billing related issues: Membership and billing for SemperFuck.com is handled entirely by CCBill, the most widely used and most trusted billing company around.
FORMATS
What types of videos are offered?
Movies are presented in two formats, Windows Media 7 and hi-quality QuickTime .MOV files. The QuickTime video is the full movie (minus the interview, if there is one) provided at one large high-quallity size. Windows Media files are the movie broken up into scenes for easier downloading. Each scene is presented in two file sizes, small for those poor folks who still have dial-up modems, and large for citizens of the Broadband Nation.
Can I download them for later?
To download a video to your computer, simply right-click (Windows) or Ctrl-Click (Mac) and choose to save the file to your harddrive.
A note about Digital Rights Management (DRM): These videos do not have electronic rights protection. You can download and play them on any computer, from now until forever.
Privacy policy
SemperFuck.com collects no information from you, does not store any customer-related information (since it's not collected, duh). Your membership is handles by CCBill, a company that has been an icon of good business practices for over 10 years.
XXX Pay-Per-View Theater
I provide this pay-per-view theater as a service to my customers. It's actually run by AEBN.net, the #1 provider of video on demand in the world. You do not need to be a member of SemperFuck to watch movies in the XXX pay-per-view theater. If you have any issues with the theater, please contact AEBN directly and they'll be able to help you.
How do I use the theater?
For more help using the theater, please visit the comprehensive PPV Theater help pages.
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Membership
How do I subscribe?
My subscriptions and billing are handled by CCBill, the most trusted name in internet billing. They have 24/7, worldwide tech support and will be happy to assist you with any subscription related questions. CLICK HERE TO JOIN.
What kinds of subscription options are available?
In addition to most major credit cards, CCBill also offers payment by online check (debits directly from your checking account) and EU Direct Pay for my fans across the pond.
What kinds of memberships are available?
I offer several different kids of memberships, so you can choose the one that's best for you.
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First 30 days
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Recurring
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$19.95
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Non-Recurring
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$15.95
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$24.95
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$19.95
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$19.95
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$29.95
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$17.95
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$39.95
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$15.95
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All recurring memberships rebill on a 30-day timetable. The $19.95 non-recurring membership will NOT rebill.
Not in the USA? No worries! In addition to US Dollars, CCBill also lets you pay in Euros, Canadian Dollars, Australian Dollars, and British Pounds.
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NOTE: All of the recurring options have a loyalty discount for members. Stick around for 6 months and the price drops by $1, after another 3 months it drops another $1, and 3 months after that by $1. So for instance if you subscribe for $39.95, after 6 months you'll only be paying $14.95, 3 months after that $13.95, and by the end of one year...if you stick around...you'll only be paying $12.95 a month.
How do I un-subscribe?
I hate to lose you, but if you must go, CLICK HERE TO UNSUBSCRIBE (scroll down to "CUSTOMER SERVICES" and click on "I forgot my password/customer support". You'll need any two of the following 3 items: CCBill customer number, email address, or credit card number (if you used one to sign up) to find your account.
How do I get ahold of CCBill?
CCBill maintains an excelent, round-the-clock support staff to help you with and membership or billing issues you might have:
Hours: 24 hours a day, 7 days a week, 365 days a year.
Phone: 1-888-596-9279
Email:
Fax: 480-449-8820
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